Book now with HealthEngine

Northampton Doctors Surgery

The Northampton surgery is located in an attractive brick and tile building and is well equipped. It provides services for Northampton’s 868 residents and visitors. The consulting doctors are Dr Findlay and Dr Shah. All general practice modalities are covered by the doctor.

The Shire of Northampton provides significant financial and logistical support to us and we wish to acknowledge this and thank them. Without their support it would be much more difficult to provide this service.

For appointments please call 08 9934 1001

Fees and billing arrangements

Our consultation fees are displayed at the receptionist’s desk and are at AMA rates. Credit card facilities are available. Bulk billing is available for pensioners, veterans’ affairs and department of family and community services health care cardholders, patients under the age of 16 and all recall services. The doctor or staff will advise you of any other costs that might arise from your consultation or treatment, for example any x-rays. Please bring your Medicare card and any of the above cards for each appointment.

After hours care

If you need medical assistance when the surgery is closed, please contact the Northampton Health Centre (emergency department) on 99 340 200. The staff of the emergency department will assess your problem and if necessary advise you to make a routine surgery appointment. In an emergency a doctor will be contacted. This practice provides 24 hour emergency care.

Home visits

Home visits are available for regular patients who are unable to attend the surgery. These visits are available for the terminally ill and otherwise at the discretion of the doctor. The large practice area and the need to provide emergency cover at the Northampton Health Centre limits the availability of home visits.

Telephoning your doctor

You can contact doctors in this practice by telephoning during normal surgery hours. A message will be taken or an appointment will be scheduled.

Management of your personal health information

Your medical record is a confidential document. It is the policy of this practice to maintain the security of personal health information at all times and ensure that this information is only available to authorised members of staff.

Appointments

Every effort will be made to accommodate your preferred time. Appointments are routinely scheduled at fifteen minute intervals. Longer consultations are available, so please, ask our receptionist if you require the extra time.

This practice has a policy of automatic enrolment in a reminder system. Clients will be forwarded reminders for an ongoing care for example the annual flu vaccination, pap smears and diabetic reviews. All recalls via the reminder system are bulk billed. All patients may opt out of this system by advising the reception staff.

Patient suggestions

If a patient has any queries, suggestions or complaints, they may be made to Dr Findlay or practice staff. However, if you wish to take the matter further and feel you need to discuss the matter outside of the surgery please contact.

Health & Disabilities Service Complaints Office
GPO Box B61
PERTH WA 6001
Phone: 1800 813 583
www.HADSCO.wa.gov.au